Frequently Asked Questions
Order and Shipping:
When will my order be shipped? We strive to process and ship all orders within 1-3 business days. Delivery times may vary depending on your location. For more information, please see our shipping and delivery page.
Can I change my order?
Please contact us immediately if you need to change your order. We will do our best to accommodate your request, but we cannot guarantee that changes can be made after placing the order. For more information, please see our Terms & Conditions page.
What is your return policy?
We do not offer refunds or exchanges for change of mind or if you have ordered the wrong product. However, if the product is damaged during shipping or is defective, please contact us immediately, and we will do our best to resolve the issue. For more information, please see our Terms & Conditions page.
Do you offer international shipping?
We currently only offer to ship within Australia. For more information, please see our shipping and delivery page.
When will your seeds/tubers/plants be available?
Our products are available seasonally, and availability may vary. Please check our website, and follow our Instagram. For more information, please see our Shop.
Do you offer wholesale flowers?
We offer wholesale cut flowers to our floristry, wedding, and events industry partners. For more information, please see our Floral Design Partner Page.
Events and Services:
Can I come for a visit? We welcome visitors to our flower farm on event days or for film and photography. Please contact us to schedule a visit. For more information, please see our Film & Photography Page.
Do you offer workshops or educational sessions?
Yes, we offer educational sessions on regenerative agriculture and sustainable agriculture practices. Please check our website or contact us for more information.
Can I host events or photo shoots at Bloom Into You?
Yes, we offer our farm access as a unique and picturesque location for events and photo shoots. Please contact us to discuss your event or project. For more information, please see our Film & Photography Page.
What is regenerative farming?
Regenerative farming is management decisions based on localised principles to achieve regenerative outcomes, so we can build natural capital and increase the farm’s ability to thrive. This holistic whole-system approach leads to the renewal of ecosystems and their self-organising functions on local and larger global living systems.
What kind of flowers and plants do you offer?
We offer a wide variety of specialty cut flowers and plants, including seeds, corms and tubers. Please check our Shop for current availability.
Do you have a physical store?
We do not have a physical store at this time. However, you can find our cut flowers with our floristry, wedding, and events industry partners in Victoria. For more information, please see our Floral Design Partner Page.
What is your refund policy?
We do not offer refunds or exchanges for change of mind or if you have ordered the wrong product. However, if the product is damaged during shipping or is defective, please contact us immediately, and we will do our best to resolve the issue. Please refer to our terms and conditions for more information.
How do I track my order?
Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your order using the tracking number provided in the email. If you have any issues with tracking your order, please contact us.
Do you offer international shipping?
We currently only offer shipping within Australia.
Where can I find more information about your company policies?
For more information, please refer to our terms and conditions, privacy policy, and shipping and delivery policy. You can find these policies on our website.
Do you offer photography services?
We offer film photography services for weddings, events, and editorial projects. Please visit our film photography page on our website for more information.
How can I contact Bloom Into You?
You can contact us through our website contact page
Want to book your next inspiring event or film & photography project at Bloom Into You?